Terms of service

Shipping & Processing

Please allow the following estimated processing and shipping times:

• Customized Orders: 4-6 weeks
• Regular Orders: 3-5 Business days 
• SHIPPING Time varies by location 

Delivery times may vary depending on shipping carriers, holidays, or unforeseen delays. By placing an order, you acknowledge and accept these estimated timeframes.

Refunds & Exchanges

All sales are final. LushDollCollection does not offer refunds. 

Order Responsibility

Customers are responsible for providing accurate shipping and contact information at checkout. LushDollCollection is not responsible for delays, lost packages, or delivery issues caused by incorrect information provided by the customer.